If you allow your legacy perpetual license to expire, you’ll lose access to product updates and technical support.Cerberus FTP Server is a secure on-premise file transfer solution designed to provide auditing, collaboration and automation tools for secure file transfer. For legacy perpetual licenses (purchased before April 10, 2023), you’ll receive a notification about 30 days before expiration with information on your renewal into our subscription offering.Once you’ve completed the purchase, a new license key will be emailed to extend the subscription term. It is important to renew before expiration to avoid disrupting your access to Cerberus. For existing subscriptions, you’ll receive a notification about 30 days before expiration with information on your renewal.Unlimited phone and email support during business hoursĪdditional support needs can be discussed by contacting our sales team. Enterprise Plus Edition: 24/7/365 Severity 1 Support.Enterprise Edition: Unlimited phone and email support during business hours.Professional Edition: Unlimited phone and email support during business hours.What Support Does My License Subscription Include?Įach edition’s subscription license includes support for the duration of your subscription: Yes! To upgrade to a higher edition, visit this page.įor upgrades, you will not need to request a new license key. If multiple virtual computers are running on a single computer, we require each virtual computer to have a distinct, valid license. How Does Licensing Work for Virtual Machines? Enterprise Plus edition users will receive one non-production license included with each production license subscription. You may purchase licenses for backup, staging, testing, disaster recovery and other installations at a 50% discount during the checkout process. Enter your license code via these steps to turn the trial version of Cerberus FTP Server into a fully licensed version of your purchased edition (no new installation is necessary).Purchase a specific edition of Cerberus FTP Server.How Do I Purchase and Activate My License? Review Cerberus FTP Server’s full end-user license agreement here.Each license includes technical support and product updates for the duration of your subscription. A single license subscription entitles a user to install Cerberus FTP Server on one machine. Commercial use of any version of Cerberus FTP Server requires buying a license via subscription.
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